Terms of payment and cancellation: Until 7 days before arrival: f r e e o f c h a r g e s 6 until 4 days before arrival: payment of the first night 3 days before day of arrival until the day of arrival, in case of no shows and premature departures 100% of whole agreed services will be charged. Moreover the terms of the “Österreichischen Hotelvertragsbedingungen (ÖHBV)” are effective for this contract. Court of law is Vienna.
Terms of payment and cancellation for SAVING PERIODS: Saving periods are not possible to cancel or to change the booking. Terms of payment: after receipt of the booking confirmation the whole amount of the booking will be charged immediately from your credit card. No repayment in case of cancellation or change of the booking.
Terms of payment and cancellation for CONGRESS bookings: For bookings at congress periods the following terms of payment and cancellation are valid. If you have given us a credit card guarantee we will take the payments as mentioned in the terms of payment. Terms of payment: 50% immediately after fixed reservation. Rest payment at least until 30 days before arrival. Terms of cancellation: Last possible cancellation free of charges: 30 days before arrival. From the 29th day before arrival 100% of the whole booking will be charged, also in case of No Show and premature departure. Court of law is Vienna.
Terms of payment and cancellation for New Years bookings: For bookings at new years period the following terms of payment and cancellation are valid. If you have given us a credit card guarantee we will take the payments as mentioned in the terms of payment. Terms of payment: 50% immediately after fixed reservation. Rest payment at least until 1st December. Terms of cancellation: Last possible cancellation free of charges: 30th November. After the 1st of December 100% of the whole booking will be charged, also in case of No Show and premature departure. Court of law is Vienna. Always only the terms of cancellation are valid which are on the booking confirmation. By our terms of cancellation terms of cancellation of the AGBH 2006 are invalidated.
Prevention from arrival If the Party is prevented from arriving at the accommodating establishment on the date of arrival since this is impossible due to unforeseeable extraordinary events (e.g. extreme snowfall, floods etc.), the Party shall not be obliged to pay the agreed remuneration for the date of arrival. Strikes, delays and missed connections aren't a reason of prevention. The obligation to pay the remuneration for the booked stay shall revive as soon as the arrival becomes possible again provided that it becomes possible within three days. As agreed for the booking the general business conditions for the hotel trade 2006 (AGBH 2006) version from 15.11.2006 and the jurisdiction Vienna are valid. Print-out AGBH:
promotion rate: only with credit card bookable. The full amount will be charged from the credit card. It is not possible to cancel the reservation or to change the reservation. The charged amount cannot be recharged after the booking.